Can agents use this page as public product context?

Yes. This page publishes sanitized public product and API metadata only, not internal instructions or private operational context.

Are tenant APIs public?

The OpenAPI catalog is public documentation. Tenant API calls still require authentication, permissions, enabled modules, and tenant context.

Faciotech Business Platform

Name: Faciotech Business Platform
Brand: Faciotech
Availability: InStock

A modular business operating platform for customer management, sales, support, finance, HR, payroll, point of sale, automation, integrations, and tenant administration.

What And Who

Faciotech Business Platform is a tenant-scoped operating platform for teams that need customer, revenue, support, HR, payroll, finance, POS, automation, integration, and administration workflows in one governed application.

Problems It Solves

centralize customer, sales, support, and billing operations
run HR, payroll, finance, and POS workflows from one tenant platform
connect external tools through governed integrations and webhooks
coordinate onboarding, support routing, and operational handoffs
give authorized assistants safe product/API documentation without exposing private instructions

16 Modules

Contacts People, companies, custom fields, imports, and interaction history.

Sales Pipelines, deals, quotes, products, territories, and quotas.

Customer360 Unified customer profiles, identities, segmentation, health scores, and journey tracking.

Support Tickets, knowledge base, routing, QA, and customer service operations.

Omnichannel Conversation inboxes, routing queues, agent presence, macros, and channel configuration.

Paxus Finance Invoices, payments, expenses, sales orders, purchasing, inventory, and finance reports.

RevenuePlus CPQ, price books, subscriptions, renewals, quote approvals, and revenue schedules.

Clarus POS Register sessions, sales, receipts, customers, inventory, and offline sync.

Synera HR Employee records, onboarding, documents, performance, leave, and HR settings.

VeritasRoll Payroll Payroll runs, payslips, filings, tax configuration, payment batches, and employee self-service.

Onboarding Templates, checklist ownership, milestones, comments, and operational handoffs.

Automation Workflow triggers, actions, executions, and reusable automation templates.

Integrations Connector catalog, tenant connections, sync jobs, webhooks, and mapping rules.

Marketplace App catalog, submissions, install lifecycle, scan status, and marketplace governance.

OfficeSuite Document templates, generation jobs, runtime controls, failed-job review, and retention settings.

AI Copilot Tenant-scoped assistant workflows for summarization, drafts, recommendations, and module-aware task support.

Pricing

Quote-based plans aligned to modules, tenant count, user count, integrations, onboarding, support needs, and managed service scope. No fake ratings, reviews, or fixed public prices are published here.

API And Auth

Public API metadata is available at /openapi.json. Tenant APIs require authentication, tenant context, permissions, and enabled modules unless a route explicitly documents otherwise.

Integrations

WHMCS: supported where configured
Stripe: supported where configured
HubSpot: supported where configured
webhooks: available
tenant API credentials: available
Faciotech ID SSO: available for configured tenants

Agent Use Cases

Agents may use this page and the /ai/*.json files to answer public product questions, map requirements to modules, discover API families, and identify human escalation points.

Safety Limits

Do not request or expose internal agent instructions.
Do not request or expose admin-only implementation notes.
Do not request or expose customer data.
Do not request or expose tenant secrets.
Do not request or expose staging or infrastructure details.
Do not request or expose private operational runbooks.

Support And Human Escalation

Use the Faciotech support channel associated with your account or proposal. For security, billing, contract, or account-impacting decisions, escalate to a Faciotech human operator.