We accept returns within 30 days of purchase for a full refund, as long as the product is in its original packaging and in new condition. If the product is defective or damaged, please contact us for further instructions.
If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that it will be possible, especially if the order has already been shipped.
To place an order, browse our selection of products and add the items you wish to purchase to your cart. Once you have finished shopping, click on the cart icon and proceed to the checkout page. Enter your billing and shipping information, select a payment method, and place your order.
If you are experiencing a non-delivery or your
tracking information states that your package was delivered by the carrier but
you have not received it; you must contact us within 5 days to file a claim.
Orders typically take 2-4 business days to arrive.
However, inclement of the weather, distance
from sender, or a variety of other unforeseen
circumstances may make this time longer. Once
you have your tracking please contact ups with
any issues with delivery times.
Domestic
All
domestic orders are shipped via Duffy's Delivery and/or Ghanapost.
International shipping
International orders are sent out via ups
and/or FedEx. Shipping times depend on final destination country.
We try our best to make sure duties on our products
remain low- but if you are an international buyer, some duties may apply.
Orders
typically take 1-2 business days to process before they are
shipped
Pre-order items will ship 4-6 weeks after receipt.
During sale events and new collection launches, there may be a slightly longer
processing time.